Privacy Policy for Prolixalabs.com

Effective Date: April 26, 2026

Welcome to Prolixa Labs, owned and operated by Socios LLC (“Company,” “we,” “our,” or “us”). This Privacy Policy describes how we collect, use, disclose, and protect your information when you visit www.prolixalabs.com (the “Website”), place an order, or interact with our services.

By using this Website, you agree to the terms of this Privacy Policy.

1. Information We Collect

Personal Information You Provide

We may collect information you voluntarily provide, including:

• Full name
• Email address
• Phone number
• Billing and shipping address
• Payment details (processed by secure third-party providers)
• Order history
• Communications and support inquiries

Automatically Collected Information

We may automatically collect:

• IP address
• Browser type
• Device type
• Pages viewed
• Time spent on site
• Referring websites
• Purchase behavior
• Cookies and analytics data

2. How We Use Your Information

We may use your information to:

• Process transactions and fulfill orders
• Provide customer support
• Improve our products and Website
• Detect fraud or unauthorized activity
• Send transactional communications
• Send marketing emails (where consented)
• Comply with legal obligations

3. Payment Processing

Payments are processed through secure third-party payment providers. We do not store complete credit card information on our servers.

4. Cookies & Analytics

We use cookies, pixels, and analytics tools to:

• Improve site functionality
• Remember preferences
• Measure traffic and conversions
• Enhance user experience
• Support advertising campaigns where permitted

You may disable cookies through your browser settings.

5. Sharing Your Information

We may share information with trusted service providers including:

• Payment processors
• Shipping carriers
• Hosting providers
• Email platforms
• Analytics providers
• Government or legal authorities when required

We do not sell your personal information.

6. Data Security

We use commercially reasonable safeguards to protect your information. However, no internet transmission or storage system is guaranteed 100% secure.

7. Your Privacy Rights

Depending on your location, you may have rights to:

• Access personal data
• Correct inaccurate data
• Request deletion
• Opt out of marketing emails
• Request data portability where applicable

To exercise rights, contact us below.

8. Third-Party Links

Our Website may contain links to third-party sites. We are not responsible for their privacy practices.

9. Children’s Privacy

This Website is not intended for persons under age 18. We do not knowingly collect information from minors.

10. Limitation of Liability

To the maximum extent permitted by law, Socios LLC and Prolixa Labs shall not be liable for any indirect, incidental, consequential, or special damages arising from use of this Website or products purchased.

Use of all products is at the purchaser’s sole risk.

11. Changes to This Policy

We may update this Privacy Policy at any time. Changes become effective upon posting to this page with a revised effective date.

12. Contact Information

Socios LLC
Owner of Prolixa Labs
Email: info@prolixalabs.com